- It's simply a 'phone call from the convenience of your own office or home, a 'phone call connecting you with a trained facilitator and with participants from anywhere in the world who share your interest in learning and growing.
- Learning by phone sessions create a supportive environment where participants can tap "the collective wisdom of the group" to meet challenges and share common interests.
- The facilitator involves everyone so you benefit from the entire group's experience, whether it's personal or job-related.
- All you need is a telephone to participate in this exciting new way to connect and to learn!
What are the business benefits to learning by phone?
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No travel, therefore a significant saving in time
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No more frontiers: anyone, from anywhere in the world can take part
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Cost effective: being part of a group, the fees are usually reduced, and the only expense becomes the call itself
No waiting for late arrivals or other hold ups, we are straight into the session
What positive experiences are there to learning by phone?
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The learning process is driven by the participant (the learner), not by a teacher
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Networking: make contacts with people without having to go anywhere.
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Learning from the group, as a team, by sharing ideas and experiences allows people to grow and learn faster.
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Develops a new approach to communication skills, as you need to be clear and concise.
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The anonymous aspect of the teleclass allows people to participate more easily and share more personal feelings, experiences, without taking huge risks
The emphasis is on connection between people, relationships and teamwork, a perspective often lost in our busy lives
What are some applications of learning by phone?
- Learning by phone can be used for almost any situation where learning through experience or interaction with others is important.
- It is particularly useful when developing new 'soft skills.' Role plays and practice sessions with feedback really work well. Participants seem to be less inhibited on the telephone, making a rich learning environment
- Staying connected with clients. Imagine having regular phone sessions with groups of clients on, e.g. how to better use the product / service, discover challenges that the clients face, and/or opportunities to improve product / service
How would learning by phone work in practice?
- Each session is carefully designed by the facilitator against a specific set of outcomes
- All participants call into a single 'conference' number
- The call will generally last 55 minutes
- The facilitator or class leader welcomes each participant as they join
- The context / outcomes of the session are explained
- The facilitator guides the discussion and calls on participants to contribute, one at a time
- All participants are encouraged to contribute to the discussion by the facilitator
- Learning points and conclusions are reviewed towards the end of the call
Frequently asked questions about learning by phone?
- Isn't it just a conference call? I don't need any more of them!
- it's not a conference call. It's a highly focussed and participative learning session with specific learning outcomes, progress to which are led by a trained facilitator
- I can't imagine learning anything over the 'phone
- the facilitator creates a virtual classroom where each member is encouraged to contribute to the learning of the group
- I couldn't possibly learn when I can't see anyone else
- experience shows that people are often less inhibited on the 'phone and it is common that a very rich learning environment is quickly established, each member being committed to the outcome. You don't have the visual distractions of usual training courses and your listening skills are enhanced.
- The quiet ones will get lost
- the facilitator is responsible for optimising the contribution of each participant and will keep track of this during the call
- What about noises off?
- we ask that participants use a quiet office where there is a landline telephone and arrange to be undisturbed for the duration of the call
Any further questions?
- We have a great deal of experience in learning by phone, both as participants and as leaders. We would be happy to answer any further questions that you may have, please email us via the link below: